Payment is Due on the date of Service or Treatment
Patients are required to pay in full on the date of service. We accept cash, check (only from NE and IA), or credit card (VISA, MasterCard, Discover). Interest Free Financing – Patients who spend $500 or more on the date of service have the option of using our “in-house interest free financing” plan. For interest free financing, you will pay 50% of the total amount due on the day of service, and another 25% of the total amount due at 30 and 60 days after the date of service. There is a finance processing charge of $10 added to each finance payment. You will need to fully complete a legally binding Finance Agreement, and provide a credit or debit card account to be used for financed payments. We keep a copy of your Driver’s License on file for our reference. If you are late in making a payment, you will receive a Registered Letter from us after 30 and 60 day payments are overdue. Accounts that are 30 days overdue will be charged an additional 2% per month interest on the balance that is due. Accounts that are 60 or more days overdue will be taken to Small Claims Court in Douglas County. You will be charged with the costs associated with filing in Small Claims Court.
No Insurance Plan Participation
The services and treatments that are provided by Dr. Abbott and our staff are not typically covered by health insurance plans. As a result we are not participating providers in Medicare, Medicaid, Tri-care, or any other government or private health insurance plans. If you wish to submit a claim to your insurance company, then we will provide you with a detailed receipt. Dr. Abbott and his staff will not call your insurance carrier to pre-approve or pre-certify any visit, service, treatment or prescribed therapy. Dr. Abbott will not write letters to any insurance company or similar health care entity.
There are No Refunds on Medical Services and Treatments, including Botox, Dysport, Jeveau, Sculptra, All Fillers, CIT, SkinPen, Pelleve, Testosterone injections, BHRT hormone treatments, Lab testing, Destruction of minor skin lesions, OWL Diet participation, Sclerotherapy, Genius RF microneedling, LaseMD, Permanent Cosmetic, facials, chemical peels, HydraFacial, retail products and any other treatment or service that we provide. If a patient experiences a change in their medical history or use of prescription medications, that may prevent them from receiving a treatment or service that was already paid for, then the patient must obtain a letter, at their expense, from their Doctor, detailing the change in medical condition, or use of medications. This updated information will then be reviewed by Dr. Abbott to determine if a change in treatment, or refund of unused services or treatments is warranted.
Existing patients may refer friends, family or co-workers to Omaha Med Spa for any service that we offer. If someone is referred to Omaha Med Spa for The OWL Diet, and that person signs up for Diet participation at their Initial OWL Diet Consultation, then the person making the referral receives a $50 Referral Credit that he/she may use for any service or treatment that we offer. The patient who is referred to Omaha Med Spa for OWL Diet participation must be a brand new patient to Omaha Med Spa, who has never been seen in the past for any other consultations, services or treatments. Referral Credits only apply to The OWL Diet and only at that very first visit. Referral credits do not apply to new patients referred for Botox, Fillers, Hormone Treatment, Skin Care, Latisse, SkinPen, Pelleve, Lab Testing or any other service or treatment that is offered. (policy change as of March 17, 2019. Any referral credits granted prior to that date will be honored if they are redeemed by Dec 31, 2019).
Failure to Keep Scheduled Appointments
If you fail to keep your scheduled appointment, known as “no-show”, or fail to give us adequate notice (24 hours) of the need to change your appointment then you will be charged a fee. The amount of the fee will vary from $50 to $150 and will need to be paid before your next appointment is scheduled. We will notify you of the “no-show fee” at the time that your appointment is scheduled.
As a patient of Dr. Abbott’s, your medical record will be protected by all state and federal laws. You may request a copy of your medical record at any time, and a copy of this information will be provided to you directly. You will need to pick-up and sign for any copies of medical records that we provide you with. if you wish for a copy of your medical record to be released to another health care provider, or individual, then a properly completed, signed and dated request for release of medical information must be received by our offices. We will strive to process all such releases, subject to state and federal laws, in a timely fashion.
If you have any concerns or complaints about the services, treatments or interactions with Omaha Med Spa staff, then please direct your concerns directly to Dr. Carter Abbott at firstname.lastname@example.org, or mail your letter to the Eagle Run office – Omaha Med Spa, 14450 Eagle Run Drive, Unit 260, Omaha NE 68116.
Reviews of Dr. Abbott and Omaha Med Spa
written on March 13, 2018 “Great experience, beautiful office, and ample parking! Love the downtown location :)” Jennifer G.
written on March 08, 2018 “Dr Abbott was very professional and experienced. I had complete faith in his knowledge and experience of the procedure. I was very happy with the results” Joni P.
written on Feb 08, 2018 “He was very professional, very calming and answered all of my questions” Patti F.
Posted on Jan 27, 2108 “My experience at Omaha Med Spa was amazing! Dr. Abbot knew and understood what I wanted. He did not try to pitch a sale for other services like most places would. I will be going back and would highly recommend to others!” N.N.
written on Jan 18, 2018 “I felt comfortable from the time I made the call and then walked in the door. The Dr. and his staff made me feel very welcome and I was explained the benefits and value of the services I was wanting. As well, Dr. Carter gave me an excellent assessment of what I needed and could expect from his treatment” Christopher W.
written on Dec 12, 2017 “He was very down to earth. He actually understands what he is talking about and was able to explain things so they were easy to understand. His staff were absolutely wonderful.” Angela B.