Omaha’s Choice for Botox, Fillers, Testosterone Pellets and The OWL Diet for 15 Years!

Policies

Payment is Due on the date of Service or Treatment

Patients are required to pay in full on the date of service.  We accept cash, check (only from NE and IA), or credit card (VISA, MasterCard, Discover).

Interest Free Financing

Patients who spend $500 or more on the date of service have the option of using our “in-house interest free financing” plan.  For interest free financing, you will pay 50% of the total amount due on the day of service, and another 25% of the total amount due at 30 and 60 days after the date of service.  There is a finance processing charge of $20 added to each finance payment.  You will need to fully complete a legally binding Finance Agreement, and provide a credit or debit card account to be used for financed payments.  We keep a copy of your Driver’s License on file for our reference.  If you are late in making a payment, you will receive a Registered Letter from us that your payments are overdue. Accounts that are 30 or more days overdue will be charged an additional 1% per month interest on the balance that is due.   Accounts that are 60 or more days overdue will be taken to Small Claims Court in Douglas County. You will be charged with the costs associated with filing in Small Claims Court.

No Insurance Plan Participation

The services and treatments that are provided by Dr. Abbott and our staff are not typically covered by health insurance plans.  As a result we are not participating providers in Medicare, Medicaid, Tri-care, or any other government or private health insurance plans.  If you wish to submit a claim to your insurance company, then we will provide you with a simple receipt describing your service, treatment and/or retail items purchased.  This receipt will not provide medical codes such as ICD codes.  Dr. Abbott and his staff will not call your insurance carrier to pre-approve or pre-certify any visit, service, treatment or prescribed therapy.  Dr. Abbott will not write letters to any insurance company or similar health care entity.

No Refunds

There are No Refunds on Medical Services and Treatments, including Botox, Dysport, Jeveau, Sculptra, All Fillers, SkinPen, Testosterone injections, BHRT hormone treatments, Lab testing, Destruction of minor skin lesions, OWL Diet participation, Sclerotherapy, Genius RF microneedling, LaseMD, Evolve, Evoke, chemical peels, dermaplaning, HydraFacial, retail products and any other treatment or service that we provide.  If a patient experiences a change in their medical history or use of prescription medications that may prevent them from receiving a treatment or service that was already paid for, then the patient must obtain a letter, at their expense, from their Doctor, detailing the change in medical condition, or use of medications.  This updated information will then be reviewed by Dr. Abbott to determine if a change in treatment, or refund of unused services or treatments is warranted.

OWL Diet Referral Credits

Existing OWL Diet patients may refer friends, family or co-workers to Omaha Med Spa for The OWL Diet, and if that person signs up for OWL Diet participation at their Initial OWL Diet Consultation, then the person making the referral receives a $50 Referral Credit that he/she may use for Owl Diet related services, treatments or supplements.  The patient who is referred to Omaha Med Spa for OWL Diet participation must be a brand new patient to Omaha Med Spa, who has never been seen in the past for any other consultations, services or treatment that we offer.  Referral credits only apply to The OWL Diet and no other services or treatments that we offer.

Deposits to Hold Appointments

New and existing patients are required to make a Deposit to Hold Appointments.  The amount of the Deposit will range from $50 to $150.  If we do not receive a minimum of four hours notice by email, telephone call, telephone message or email message of the need to change the time of the appointment or cancel the appointment then the deposit is forfeited to Omaha Med Spa.  Patients are told this by our staff when they make a Deposit.  Deposits are also collected for the first aesthetic consultation and the first OWL diet consultation, with the same risk of forfeiture of deposit with patients failure to provide a minimum of four hours notice of the need to change or cancel an appointment.

Repeated No-Shows

If you continue to fail to show to keep your appointments we have the right to terminate you as a patient.

Bad Debt

If your check fails to clear the bank your check is NSF which stands for non-sufficient funds.  Omaha Med Spa will be charged fees related to NSF checks.  You will be contacted and required to make payment that is due as soon as possible, plus cover the costs of bank fees related to passing a NSF check.  In addition, Omaha Med Spa will not accept payment by check from you in the future.

Medical Records

As a patient of Dr. Abbott’s your medical record will be protected by all state and federal laws.  You may request a copy of your medical record at any time, and a copy of this information will be provided to you directly.  You will need to pick-up and sign for any copies of medical records that we provide you with.  if you wish for a copy of your medical record to be released to another health care provider, or individual, then a properly completed, signed and dated request for release of medical information must be received by our offices.  We will strive to process all such releases, subject to state and federal laws, in a timely fashion.

Complaints

If you have any concerns or complaints about the services, treatments or interactions with Omaha Med Spa staff, then please direct your concerns directly to Dr. Carter Abbott at info@omahamedspa.com, or mail your letter to our office located at: 16909 Lakeside Hills Court, Suite 407 Omaha NE 68130.

Reviews of Dr. Abbott and Omaha Med Spa
2018-03-13
*****

Great experience, beautiful office, and ample parking! Love the downtown location 🙂

— Jennifer G.

2018-03-08
*****

Dr Abbott was very professional and experienced. I had complete faith in his knowledge and experience of the procedure. I was very happy with the results.

— Joni P.

2018-02-08
*****

He was very professional, very calming and answered all of my questions.

— Patti F.

2018-01-27
*****

My experience at Omaha Med Spa was amazing! Dr. Abbot knew and understood what I wanted. He did not try to pitch a sale for other services like most places would. I will be going back and would highly recommend to others!

— N.N.

2018-01-18
*****

I felt comfortable from the time I made the call and then walked in the door. The Dr. and his staff made me feel very welcome and I was explained the benefits and value of the services I was wanting. As well, Dr. Carter gave me an excellent assessment of what I needed and could expect from his treatment.

— Christopher W.

2017-12-12
*****

He was very down to earth. He actually understands what he is talking about and was able to explain things so they were easy to understand. His staff were absolutely wonderful.

— Angela B.

Omaha’s Choice for Botox, Fillers, Testosterone Pellets and The OWL Diet for 15 Years!

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